Back Office Services

Back Office Services

Today’s hyper-social new world order constitutes of billions of social media posts every day, rising frequency of cyber-attacks, and increasingly sophisticated cyber criminals. Our Trust & Safety experts make sure that your content is legal, and your online reputation is protected via effective monitoring of user-generated content (UGC) using artificial intelligence and people moderation. Our machine learning solutions recognise patterns within large data lakes to create accurate data labels, reviews and fraud management.

• Reduced back office support costs through optimization
• Faster turn around time through robotics, automation and lean process workflows
• Greater Customer Engagement scores and brand promoters